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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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+54 9 11 5316-2730

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@real.buenosaires

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Legal Policies

Privacy Policy

 

Real Buenos Aires is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our website or contact us.

 

We may collect personal information such as your name, email address, phone number, and booking details when you contact us, make an inquiry, or book a service. We only collect information that is necessary to provide our services and communicate with you.

 

Your information is used to respond to inquiries, manage bookings, provide relevant information before or after an experience, and improve our services. We do not sell, rent, or trade your personal data. Information may only be shared with trusted service providers when strictly necessary or when required by law.

 

We take reasonable measures to protect your personal data, but no online transmission or storage system can be guaranteed to be fully secure. By using our website, you agree to this Privacy Policy.

Accessibility Statement

 

Real Buenos Aires is committed to providing a website that is accessible and easy to use.

 

We aim to follow accessibility best practices and continuously improve the usability of our website. Our goal is to ensure that users can access information about our services without barriers.

 

If you experience any difficulty accessing content or have suggestions to improve accessibility, please contact us at [info@realbuenosaires.com](mailto:info@realbuenosaires.com) and we will do our best to assist you.

Terms & Conditions

 

These Terms and Conditions apply to all services provided by Real Buenos Aires.

 

All bookings must be made in advance and are subject to availability. A booking is considered confirmed once payment has been received. Prices are listed per person unless otherwise stated and may change without prior notice.

 

Real Buenos Aires reserves the right to modify schedules, routes, venues, or services due to weather conditions, operational needs, or unforeseen circumstances. Any changes will be made with the intention of maintaining the quality of the experience.

 

Participants are responsible for arriving on time at the agreed meeting point and for informing us in advance of any dietary restrictions, allergies, or mobility concerns.

 

Participation is at the guest’s own risk. Real Buenos Aires is not responsible for personal injury, illness, loss, theft, or damage to personal belongings during any experience, to the fullest extent permitted by law.

Refund Policy

 

Cancellations made 48 hours or more before the scheduled start time are eligible for a full refund.

 

Cancellations made less than 48 hours before the scheduled start time are non-refundable. No-shows are non-refundable and not eligible for rescheduling.

 

If Real Buenos Aires must cancel a service due to unforeseen circumstances, guests will be offered a full refund or the option to reschedule.

 

Refunds will be processed using the original method of payment. Processing times may vary depending on the payment provider.

 

These policies may be updated at any time without prior notice.

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