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The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has two sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

This statement was last updated on [enter relevant date].

We at [enter organization / business name] are working to make our site [enter site name and  address] accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

Contact Us

@real.buenosaires

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Legal Policies

Privacy Policy

 

Real Buenos Aires is committed to protecting your privacy and personal information. This policy explains how we collect, use, and safeguard your data when you use our website or contact us.

 

We may collect personal information such as your name, email address, phone number, and booking details when you contact us, make an inquiry, or book a service. We only collect information that is necessary to provide our services and communicate with you.

 

Your information is used to respond to inquiries, manage bookings, provide relevant information before or after an experience, and improve our services. We do not sell, rent, or trade your personal data. Information may only be shared with trusted service providers when strictly necessary or when required by law.

 

We take reasonable measures to protect your personal data, but no online transmission or storage system can be guaranteed to be fully secure. By using our website, you agree to this Privacy Policy.

Accessibility Statement

 

Real Buenos Aires is committed to providing a website that is accessible and easy to use.

 

We aim to follow accessibility best practices and continuously improve the usability of our website. Our goal is to ensure that users can access information about our services without barriers.

 

If you experience any difficulty accessing content or have suggestions to improve accessibility, please contact us at [info@realbuenosaires.com](mailto:info@realbuenosaires.com) and we will do our best to assist you.

Terms & Conditions

 

These Terms and Conditions apply to all services provided by Real Buenos Aires.

 

All bookings must be made in advance and are subject to availability. A booking is considered confirmed once payment has been received. Prices are listed per person unless otherwise stated and may change without prior notice.

 

Real Buenos Aires reserves the right to modify schedules, routes, venues, or services due to weather conditions, operational needs, or unforeseen circumstances. Any changes will be made with the intention of maintaining the quality of the experience.

 

Participants are responsible for arriving on time at the agreed meeting point and for informing us in advance of any dietary restrictions, allergies, or mobility concerns.

 

Participation is at the guest’s own risk. Real Buenos Aires is not responsible for personal injury, illness, loss, theft, or damage to personal belongings during any experience, to the fullest extent permitted by law.

Refund Policy

 

Cancellations made 48 hours or more before the scheduled start time are eligible for a full refund.

 

Cancellations made less than 48 hours before the scheduled start time are non-refundable. No-shows are non-refundable and not eligible for rescheduling.

 

If Real Buenos Aires must cancel a service due to unforeseen circumstances, guests will be offered a full refund or the option to reschedule.

 

Refunds will be processed using the original method of payment. Processing times may vary depending on the payment provider.

 

These policies may be updated at any time without prior notice.

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